Creating a fulcrum for an efficiency jump
IT Outsourcing
- IT systems support
- Detailed and comprehensive business IT infrastructure knowledge system (CMDB)
- Transparency, operational reporting, proven processes of user interaction, identification and problem solving
- Clearly defined service delivery criteria (SLA)
- Workflows according to ITIL/ITSM
- A full set of infrastructure elements in the service: Servers, workstations, peripherals, telephone and network communications, standard software
- Data security. ISO/IEC 27001
- Reliability and continuity of IT processes
Business process automation
- Finance management
- Knowledge management
- Infrastructure management
CRM
- Information security
Consulting and project management
- Building IT systems and enterprise IT policy
- IT project management
- Financial and document management
- Professional services
- Development and integration of business management systems
HCL Software
- Supply of HCL Software products
- HCL Domino consulting and integration
- Development and implementation on the HCL Domino platform